Exporting data
Exports allow you to take analyzed data from EnjoyHQ and share it with your data science team or get email addresses of your customers to message them.
Once you run a search query and get results you can request a data export. EnjoyHQ will prepare a CSV file and email the link to you. Type of the export depends on the section of the search area is active - for "feedback" the documents will be exported, in "people" user details and so on.
Exports in projects
You can export project data directly from a project's inbox:
Supported data exports
Limits At the moment document exports are limited to 5000 documents or highlights. If you need more results exported you can use created search term to generate individual data exports in batches, sliced by time.
Exported fields
Documents
- id
- content
- tags (comma separated)
- projects (comma separated list of project titles)
- sentiment
- source
- name of the customer who gave the feedback (if available)
- email of the customer who gave the feedback (if available)
- metadata (any extra information ingested with the document)
- properties
- creation date
Highlights
- ID
- ID of the document which contains the highlight
- content
- sentiment
- tags (comma separated)
- source of the document which contains the highlight
- name of the customer who gave the feedback (if available)
- email of the customer who gave the feedback (if available)
- properties
- creation date
Users
- name
- all properties
- all segments
Export API: We offer an export API you can use to export data on an ongoing basis into other tools. The export API is included in the Enterprise plan. Get in touch with us for more information. support@getenjoyhq.com
