Exporting data

Updated 1 month ago by Łukasz Korecki

Exports in projects
Supported data exports
- Exported fields
Exporting Stories and Project reports
- Stories
Projects

You can take out data out of EnjoyHQ at any point in time. We have built the support for exporting the feedback data (documents, highlights and customer profiles) as well as research data (Project reports and stories)

Exporting feedback data and customer profiles

Exports allow you to take analyzed data from EnjoyHQ and share it with your data science team or get email addresses of your customers to message them.

When in the Search area, export options become active, only after you run a search:

Once you run a search query and get results you can request a data export. EnjoyHQ will prepare a CSV file and email the link to you.

Exports in projects

You can export project data directly from a project's data section or analysis board:

Supported data exports

Limits: Each export file can contain up to 5000 documents/highlights/actors. If the data you wish to export has more than 5000 rows, you will receive the data in multiple files each with 5000 items.

Exported fields

Documents

id
content
tags (comma separated)
projects (comma separated list of project titles)
sentiment
source
name of the customer who gave the feedback (if available)
email of the customer who gave the feedback (if available)
metadata (any extra information ingested with the document)
properties
creation date

Highlights

ID
ID of the document which contains the highlight
content
sentiment
tags (comma separated)
source of the document which contains the highlight
name of the customer who gave the feedback (if available)
email of the customer who gave the feedback (if available)
properties
creation date

Users

name
email
all properties
all segments

Project analysis board

(this option is only active from within a project)

ID of the item (document or highlight)
subject (for documents)
content
theme names
link to the document/highlight
document/highlight attributes (source, tags & properties)

Export API: We offer an export API you can use to export data on an ongoing basis into other tools. The export API is included in the Enterprise plan. Get in touch with us for more information. support@getenjoyhq.com

Exporting Stories and Project reports

Both Stories and Project reports (with attached Stories) can be exported as PDF files.

Stories

You can export stories by selecting the "Export to PDF" option from the "more" menu:

Projects

The Report export can be found in the three dots in the top right corner of the Report page.

When selected, the file will be downloaded by your browser within seconds. If your report is complicated, it might take a while - in that case you can choose to have the exported file delivered to you via email.

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