Exporting data

You can take out data out of EnjoyHQ at any point in time. We have built the support for exporting the feedback data (documents, highlights and customer profiles) as well as research data (Project summaries and stories)

Exporting feedback data and customer profiles

Exports allow you to take analyzed data from EnjoyHQ and share it with your data science team or get email addresses of your customers to message them.

When in the Search area, export options become active, only after you run a search:

Once you run a search query and get results you can request a data export. EnjoyHQ will prepare a CSV file and email the link to you.

Exports in projects

You can export project data directly from a project's inbox or analysis board:

Supported data exports

Limits At the moment document exports are limited to 5000 documents or highlights. If you need more results exported you can use created search term to generate individual data exports in batches, sliced by time.

Exported fields

Documents
  • id
  • content
  • tags (comma separated)
  • projects (comma separated list of project titles)
  • sentiment
  • source
  • name of the customer who gave the feedback (if available)
  • email of the customer who gave the feedback (if available)
  • metadata (any extra information ingested with the document)
  • properties
  • creation date
Highlights
  • ID
  • ID of the document which contains the highlight
  • content
  • sentiment
  • tags (comma separated)
  • source of the document which contains the highlight
  • name of the customer who gave the feedback (if available)
  • email of the customer who gave the feedback (if available)
  • properties
  • creation date
Users
  • name
  • email
  • all properties
  • all segments
Project analysis board

(this option is only active from within a project)

  • ID of the item (document or highlight)
  • subject (for documents)
  • content
  • group names
  • link to the docuent/highlight
  • document/highlight attributes (source, tags & properties)

Export API: We offer an export API you can use to export data on an ongoing basis into other tools. The export API is included in the Enterprise plan. Get in touch with us for more information. support@getenjoyhq.com

Exporting Stories and Project summaries

Both Stories and Project summeries (with attached Stories) can be exported as PDF files.

Stories

You can export stories by selecting the "Export to PDF" option from the "more" menu:

Projects

Summary option can be found in the "settings" 🔧 menu:

When selected, the file will be downloaded by your browser within seconds. If your summary is complicated, it might take a while - in that case you can choose to have the exported file delivered to you via email.

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