Zoom integration allows you to import call recordings without leaving your EnjoyHQ account. You can use any of the recording formats provided by Zoom (gallery view, audio-only and more) as well as transcriptions provided by Zoom. If your account doesn't include transcriptions - don't worry EnjoyHQ can create them for you!

Connecting the integration

To get started head to the integration area, select Zoom and click on the Connect button:

and follow the steps.

Only Zoom account admins or owners can connect the integration - this is required, so that we can find recordings for all meetings in your account. Additionally your account has to be on a paid plan - free Zoom accounts do not have access to past recordings.

When finished, you should configure your integration.


By default, all admins in the EnjoyHQ account will be notified about new recordings being available, no matter who created them.

You can change these settings and:

1. Select which EnjoyHQ admins to notify about new recordings available in Zoom

2. Select which Zoom users to monitor for new recordings

to remove an admin or meeting host - click on their avatar.

EnjoyHQ will check every hour for new recordings!

Importing recordings

When ready to import, click on the Import Zoom Recordings button, to get started:

This window shows all known recordings as present in Zoom, you can use the Show menu to switch between new, imported and hidden recordings.

Hiding is useful if you want to skip meetings not relevant to your EnjoyHQ account (team meetings etc)

To import, click on Import Meeting, then select the recording type and optionally select the transcription options. You can either use transcriptions provided by Zoom (if available in your Zoom account) or let EnjoyHQ generate the transcript for you.

Select recording type

Recording type selection

When ready, click on the Import button. We will notify you via email when your recording import is ready.

If you're using Zoom transcription, the import will usually take 30s to 1 minute. If you want EnjoyHQ to generate the transcript - that might take up to 5 minutes.

Zoom's native transcriptions are not available immediately, it might take up to 3 days for the transcription to be available after the recording files are created.

In either case, the final transcript is fully editable and can be highlighted just like any other content.

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