Integration Types

EnjoyHQ has, broadly, two types of integrations: for fetching data (written feedback and customer information) from an external service and sharing data from EnjoyHQ to a connected service (e.g. sharing a Story link to Slack or a Project status to Jira).

How to read the table?

Fetch means that the data will be synchronized from given service and stored in EnjoyHQ.

Push means that a link or data from EnjoyHQ can be pushed to an another service.

Upload means fetching a single files from a given destination and converting it into an EnjoyHQ document containing written feedback and/or customer profile & attributes.

Integration

Type

Data imported or pushed

Free?

Zendesk

Fetch

Tickets, customer information

No

Intercom

Fetch

Conversations, customer attributes and segments

No

Salesforce

Fetch

Any object configured in the Salesforce integration

No

Typeform

Fetch

Any survey can be configured to send response data as feedback or customer attributes

No

Drift

Fetch

Tickets, customer information

No

Jira Service Desk

Fetch

Tickets, customer information

No

Delighted

Fetch

NPS survey answers

No

Satismeter

Fetch

NPS survey answers

No

AskNicely

Fetch

NPS survey answers

No

Promoter

Fetch

NPS survey answers

No

Wootric

Fetch

NPS survey answers, customer attributes

No

Twitter

Fetch

Public Tweets matching a handle

No

Play Store

Fetch

Written reviews and their ratings

No

App Store

Fetch

Written reviews and their ratings

No

TrustPilot

Fetch

Written reviews and their ratings

No

Jira

Pull

Projects can be linked to Jira issues and have their status synchronized

Yes

Slack

Both

Feedback can be sent through Slack to EnjoyHQ and links to EnjoyHQ documents, stories, projects etc can be shared to Slack

Yes

Trello

Pull

Links to EnjoyHQ documents, stories, projects etc can be shared to

Yes

Google Drive

Upload

Documents, spreadsheets and PDF files

Yes

Dropbox

Upload

Documents, spreadsheets and PDF files

Yes

Box

Upload

Documents, spreadsheets and PDF files

Yes

One Drive

Upload

Documents, spreadsheets and PDF files

Yes

Email

Upload

Email data is imported as feedback documents

Yes

Zapier

Fetch

Any data sent via Zapier trigger can be imported as feedback

Yes

API

Fetch

Both feedback and customer data can be pushed via the API

No


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