Sharing your insights

Sharing insights and data from EnjoyHQ is easy. Here's a couple of ways you can do that:

Sharing a document:

You can share a single document as a link or if you connected Trello and Slack to EnjoyHQ you can then share your document directly to Slack and Trello easily.

Sharing dashboards and research summaries

You can share dashboards and research summaries easily with the entire organisation by selecting the option "Public", that way anybody with a link will be able to see what you shared with them without having to login or have an account.

Exporting your data

Exports allow you to take analyzed data from EnjoyHQ and share it with your data science team or get email addresses of your customers to message them.

Once you run a search query and get results you can request a data export. EnjoyHQ will prepare a CSV file and email the link to you. Type of the export depends on the section of the search area is active - for "feedback" the documents will be exported, in "people" user details and so on.

Supported data exports

Limits At the moment document exports are limited to 5000 documents or highlights. If you need more results exported you can use created search term to generate individual data exports in batches, sliced by time.

Exported fields

Documents
  • id
  • content
  • tags (comma separated)
  • projects (comma separated list of project titles)
  • sentiment
  • source
  • name of the customer who gave the feedback (if available)
  • email of the customer who gave the feedback (if available)
  • metadata (any extra information ingested with the document)
  • properties
  • creation date
Highlights
  • ID
  • ID of the document which contains the highlight
  • content
  • sentiment
  • tags (comma separated)
  • source of the document which contains the highlight
  • name of the customer who gave the feedback (if available)
  • email of the customer who gave the feedback (if available)
  • properties
  • creation date
Users
  • name
  • email
  • all properties
  • all segments

Export API: EnjoyHQ offer an export API you can use to export data on an ongoing basis into other tools. The export API is included in the Enterprise plan. Get in touch with us for more information. Support@getenjoyhq.com

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