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Legal and security

Security

SOC2 Certification. EnjoyHQ is SOC2 TypeII certified. To request a copy of the report, please contact us at support@userzoom.com. Physical Security. We ensure that the machines within the EnjoyHQ's i…

Updated 8 months ago by Sofia Quintero

File imports and Uploadcare

EnjoyHQ uses Uploadcare as the UI for importing various file types such as documents, images, spreadsheets, and other media files from sources such as Google Drive, Dropbox or the your own computer.…

Updated 2 years ago by Łukasz Korecki

Service Level Agreements

This Service Level Agreement accompanies EnjoyHQ’s Terms Of Service, available at: https://documentation.getenjoyhq.com/article/sugy3sysro-terms-and-conditions Service Level Agreement Target Availabi…

Updated 11 months ago by Sofia Quintero

Data Storage & Retention

Data storage and retention policies. By default, all your data is stored in the USA region, in the public cloud infrastructure managed by AWS. How / when is my data deleted? To prevent accidental los…

Updated 1 week ago by Łukasz Korecki

Personal data collection and subprocessors

Subprocessors. 3rd Party Service Purpose Website Data Location Intercom Customer support and communication https://intercom.com USA Amazon Web Services File storage and cloud computing https://aws.am…

Updated 2 days ago by Eve Williamson

Responsible Disclosure Policy

When a potential security vulnerability is reported, it is handled with the highest priority until properly addressed. You can find our responsible disclosure policy below. Reporting security vulnera…

Updated 2 years ago by Łukasz Korecki

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