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Adding data to EnjoyHQ

Forwarding emails to your account

Your EnjoyHQ account comes with a unique email address, meaning you can forward emails from your inbox straight to your account. Simply go to your Account area > Integrations. Click on the Email icon…

Updated 1 month ago by Sofia Quintero

Creating Notes in EnjoyHQ

Don't have a document for your feedback or research notes? Don't worry! Put thoughts and findings straight into EnjoyHQ, using Notes. To create a note go to search and click on the cloud ☁ (upload) i…

Updated 3 months ago by Sofia Quintero

Uploading and transcribing videos

Uploading your videos. You can upload videos of user testing sessions and customer interviews to your EnjoyHQ account. Optionally you can add a transcript - if you don't have it handy, EnjoyHQ can ge…

Updated 4 months ago by Sofia Quintero

Importing spreadsheets

Uploading your spreadsheet files is easy! You can import any survey result or a collection of feedback, where first row of the sheet represents questions or data about the answers, followed by rows o…

Updated 3 months ago by Sofia Quintero

How to upload documents

Importing documents is easy. You can upload customer interview transcripts, notes from user research sessions and more. Documents can be uploaded it in the search area or in any research project. How…

Updated 3 months ago by Sofia Quintero

Migrating your Research data into EnjoyHQ

When it comes to migrating your research data to a new repository, there are 2 types of data sets you will need to plan for: Raw data and Research Outcomes. Raw Data: Is any data point you gathered i…

Updated 4 months ago by Sofia Quintero

Uploading and transcribing audio files

Uploading your audio recordings. You can upload audio recordings of user interviews to your EnjoyHQ account. Optionally you can add a transcript - if you don't have it handy, EnjoyHQ can generate one…

Updated 4 months ago by Łukasz Korecki

Working with presentations

You can import presentations into EnjoyHQ, in two different ways - depending on your use case. Importing presentations as searchable documents. Before you upload your presentation file, you have to c…

Updated 4 months ago by Łukasz Korecki

Adding data to your account - A quick overview

Get started with this quick 2-minute video, or read the full documentation below:. There are many ways to add data to your EnjoyHQ account 1) Connect Integrations. EnjoyHQ integrates with APIs of mul…

Updated 4 months ago by Sofia Quintero

Using Rules to manage data imported from integrations

Here's a couple of automation rules workflows which can help you manage incoming feedback data imported from integrations: Automatically delete unwanted support tickets. Let's say that you want to im…

Updated 4 months ago by Sofia Quintero

Adding and managing customer properties

Integrations connected to EnjoyHQ will import customer feedback and any other metadata associated with it. By metadata, we mean things like customer email address, payment plans, segmentation data, p…

Updated 4 months ago by Sofia Quintero

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