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Adding data to EnjoyHQ

Forwarding emails to your account

Your EnjoyHQ account comes with a unique email address, meaning you can forward emails from your inbox straight to your account. Simply go to your Account area > Integrations. Click on the Email icon…

Updated 4 months ago by Sofia Quintero

Importing data from Airtable

Direct integration with Airtable is planned, however in the meantime you can bring your content in multiple ways: raw feedback can be imported via our spreadsheet importer. for rich text fields you c…

Updated 3 months ago by Łukasz Korecki

Creating Notes in EnjoyHQ

Some teams use Notes in EnjoyHQ to write observations while interviewing users and sometimes to copy and paste content they wrote somewhere else. You can also create Note templates that can make your…

Updated 4 months ago by Sofia Quintero

Uploading and transcribing videos

Free Storage and Transcriptions for everybody! EnjoyHQ offers free and unlimited transcriptions for all your video and audio files. Transcriptions are available in English, Spanish, German, French, a…

Updated 2 months ago by Sofia Quintero

Importing spreadsheets

Uploading your spreadsheet files is easy! You can import any survey result or a collection of feedback, where first row of the sheet represents questions or data about the answers, followed by rows o…

Updated 4 months ago by Sofia Quintero

How to upload documents

Importing documents is easy. You can upload customer interview transcripts, notes from user research sessions and more. Documents can be uploaded it in the search area or in any research project. How…

Updated 1 month ago by Sofia Quintero

Available upload types and file sources

EnjoyHQ supports a variety of data formats for you to import as content or to enrich your research insights. Here are all of the file types, along with links to dedicated documentation pages. Support…

Updated 1 month ago by Łukasz Korecki

Migrating your Research data into EnjoyHQ

If you are migrating from tools like Confluence, Airtable, Notion or other repositories, you can arrange a call with us to talk about your migration, we would love to help 🙂 Book a call with us here.…

Updated 4 months ago by Sofia Quintero

Uploading and transcribing audio files

Uploading your audio recordings. You can upload audio recordings of user interviews to your EnjoyHQ account. Optionally you can add a transcript - if you don't have it handy, EnjoyHQ can generate one…

Updated 4 months ago by Łukasz Korecki

Working with presentations

There are 2 ways to bring your presentations to EnjoyHQ. You can upload the whole file so they are searchable by their content or you can embed the presentation in a Story so your team can find them…

Updated 3 months ago by Łukasz Korecki

Adding data to your account - A quick overview

Get started with this quick 2-minute video, or read the full documentation below:. There are many ways to add data to your EnjoyHQ account 1) Connect Integrations. EnjoyHQ integrates with APIs of mul…

Updated 4 months ago by Sofia Quintero

Using Rules to manage data imported from integrations

Here's a couple of automation rules workflows which can help you manage incoming feedback data imported from integrations: Automatically delete unwanted support tickets. Let's say that you want to im…

Updated 4 months ago by Sofia Quintero

Managing customer properties

Integrations connected to EnjoyHQ will import customer feedback and any other metadata associated with it. By metadata, we mean things like customer email address, payment plans, segmentation data, p…

Updated 4 months ago by Sofia Quintero

Embedding content from other tools

When creating notes , Stories , or Project Plans & Summaries , you can use standard formatting features such as turning text into quotes, applying bold and underline styles. Additionally, you can att…

Updated 4 months ago by Łukasz Korecki

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