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Adding data to EnjoyHQ

Forwarding emails to your account

Your EnjoyHQ account comes with a unique email address, meaning you can forward emails from your inbox straight to your account. Simply go to your Account area > Integrations. Click on the Email icon…

Updated 5 months ago by Sofia Quintero

Creating Notes in EnjoyHQ

Don't have a document for your feedback or research notes? Don't worry! Put thoughts and findings straight into EnjoyHQ, using Notes. To create a note go to search and click on the cog icon. Notes ca…

Updated 2 weeks ago by Sofia Quintero

Embedding and uploading videos

Uploading your videos. You can upload videos of user testing sessions and customer interviews to your EnjoyHQ account. Optionally you can add a call transcript - if you don't have it handy, you can a…

Updated 1 week ago by Sofia Quintero

Importing spreadsheets

Uploading your spreadsheet files is easy! In order to process a Spreadsheet in EnjoyHQ as smoothly as possible please make sure your read the tips below Formulas and Functions: EnjoyHQ will try it's…

Updated 2 months ago by Sofia Quintero

How to upload documents

Importing documents is easy. You can upload customer interview transcripts, notes from user research sessions and more. Documents can be upload it in the search area or in any given research project.…

Updated 7 months ago by Sofia Quintero

Migrating your Research data into EnjoyHQ

When it comes to migrating your research data to a new repository, there are 2 types of data sets you will need to plan for: Raw data and Research Outcomes. Raw Data: Is any data point you gathered i…

Updated 1 month ago by Sofia Quintero

Adding data to your account - A quick overview

Get started with this quick 2-minute video, or read the full documentation below:. There are many ways to add data to your EnjoyHQ account:. Connect an Integration. Upload a Document or Spreadsheet.…

Updated 6 months ago by Sofia Quintero

Using Rules to import specific data from integrations

Rules and integrations - reacting to updates. Let's say that you want to import only Zendesk tickets or Intercom conversations with specific tags ( product-feedback and product-issue ). You can creat…

Updated 7 months ago by Sofia Quintero

Adding and managing user properties

Integrations connected to EnjoyHQ will import customer feedback and any other metadata associated with it. By metadata, we mean things like customer email address, payment plans, segmentation data, p…

Updated 5 months ago by Sofia Quintero