Organising your data

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Property Management

Properties are pairs of names and values. Similarly to tags they can be assigned to both documents and highlights. Properties are useful when you need to enforce a certain hierarchy in your classific…

Updated 1 month ago by Łukasz Korecki

Customer Segments

When it comes to customer feedback, not all feedback is created equal. Just as important as the content of the feedback is the person who provided it. Here's a quick video about how to create custome…

Updated 1 month ago by Sofia Quintero

Organizing your data and setting up the right structure for your Research Repository

Effective research repositories are designed with the end-user in mind. In this case, your colleagues and stakeholders. In this guide we will cover the following topics: Important concepts you need t…

Updated 2 weeks ago by Sofia Quintero

Importing customer data from spreadsheets

Usually, when importing a spreadsheet - you have the ability to import written feedback as well as optional feedback attributes (tags, properties) as well as customer information. While we do not dir…

Updated 2 weeks ago by Łukasz Korecki

Batch editing data

In the search area or in your research project's inbox , when hovering over one of the pieces of feedback in the results list, you can select it with a checkbox. From there you have multiple options…

Updated 1 month ago by Sofia Quintero

Using Rules to Automate Classification

Rules help you automate manual processes like: Assigning tags to documents and highlights. Setting sentiment in documents. Adding properties to documents and highlights. Sending data automatically to…

Updated 1 month ago by Sofia Quintero

Saved Searches or Playlists

Bookmarking your search results with saved searches. When you are researching a specific topic and find useful search results you may want to save them and read them later. Saved searches help you do…

Updated 1 month ago by Sofia Quintero

Tag Management

Keeping your tags consistent is easy with EnjoyHQ's tag manager. You can find the tag manager in the sub-menu right next to your avatar. With the tag manager you can: Merge tags. Rename tags. Hide an…

Updated 1 month ago by Sofia Quintero