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Organising your data

Customer Segments

When it comes to customer feedback, not all feedback is created equal. Just as important as the content of the feedback is the person who provided it. Here's a quick video about how to create custome…

Updated 1 month ago by Sofia Quintero

Organising your customer feedback data

EnjoyHQ allows you to classify your feedback and research in few different ways. From high-level ideas right down to the golden nuggets of information, you need to make better decisions. Using Tags t…

Updated 4 days ago by Sofia Quintero

Batch editing data

In the search area or in your research projects inbox, when hovering over one of the pieces of feedback in the results list, you can select it with a checkbox. From there you have multiple options av…

Updated 1 month ago by Sofia Quintero

Using Rules to Automate Classification

Rules help you automate manual processes like: Assigning tags to documents and highlights. Setting sentiment in documents. Adding properties to documents and highlights. Sending data automatically to…

Updated 1 month ago by Sofia Quintero

Saved Searches or Playlists

Bookmarking your search results with saved searches. When you are researching a specific topic and find useful search results you may want to save them and read them later. Saved searches help you do…

Updated 1 month ago by Sofia Quintero

Tag Management

Keeping your tags consistent is easy with EnjoyHQ's tag manager. You can find the tag manager in the sub-menu right next to your avatar. With the tag manager you can: Merge tags. Rename tags. Hide an…

Updated 1 month ago by Sofia Quintero